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11/25/2009

Senior Citizens Targeted In Vacuum Cleaner Sales Scheme

Vacuum cleaner salespeople posing as authorized dealers of The Kirby Company have been targeting senior citizens in Eastern Missouri, attempting to get them to pay for old, often broken vacuums.

11/24/2009

BBB Advises Shoppers To Shop Smart, Save Receipts

The holiday shopping season is off and running despite a shaky economy. Smart shoppers may be able to snap up bargains before, after and on Black Friday, one of the biggest shopping days of the year.

11/19/2009

BBB AUTO LINE Helps Consumers Turn Lemons into Lemonade

The CARS, or Cash for Clunkers, program and the Chrysler and General Motors bankruptcy agreements have headlined a very busy year for auto manufacturers and new car owners. The U.S. Department of Transportation reports nearly 700,000 vehicles were purchased through Cash for Clunkers at a value of over $2.8 billion. With so many new vehicles on the road, BBB reminds new car owners that BBB AUTO LINE® provides dispute resolution for manufacturer warranty issues that may arise under the Lemon Law.

11/12/2009

BBB Hails Missouri Suit Against Auto Service Contract Firms

The St. Louis BBB hails the Missouri Attorney General's lawsuits against six auto service companies as "a new and very clear warning" to an industry that has sparked thousands of consumer complaints.

11/11/2009

Fake Check Scam Hits St. Louis Science Center, Consumers

A letter sent to the St. Louis Science Center claimed that 'John Doe' had won $85,000 in a Canadian lottery. Science Center officials immediately suspected a scam. Some consumers aren't so savvy.

11/11/2009

BBB Issues Warning On Web Companies Linked To Adept Results

About a dozen Internet companies linked to Adept Results, a company with offices in Pennsylvania and Missouri, are generating complaints from consumers about unwanted products and services.

11/10/2009

Supporting the Victims of the Fort Hood Tragedy

Individuals across the country are looking for ways to help support the victims and families affected by last week’s tragedy at Fort Hood. Initially, supporters were encouraged to donate blood to help victims. As options for monetary donations in support of victims and their families become available, it is important to understand exactly where and how your funds will be used.

11/04/2009

BBB Releases Winter 2009 Wise Giving Guide

As many consumers consider making end-of-year donations to their favorite charities, the Better Business Bureau's (BBB) Winter 2009 Wise Giving Guide is a ready source of guidance.

11/02/2009

Skepticism Healthy to Avoid Swine Flu Scams; BBB Warns of Fraudulent Health Items

Hawaii’s BBB warns consumers to be skeptical of Web sites and e-mails promoting swine flu prevention products. At best, they don’t work. At worst, they’re dangerous. Get tips to avoid swine flu scams.

09/22/2009

Consumers Feel More At Risk for Identity Theft When Making Certain Types of Purchases

A recent National Foundation for Credit Counseling survey conducted by Harris Interactive® revealed that 45 percent of all U.S. adults feel at most risk for identity theft when making a purchase with a credit card that requires the card to be taken out of their sight, for example, at a restaurant.

07/11/2008

BBB Receives Thousands of Complaints on Mysterious Credit Card Charges

U.S. marketing company is charging online shoppers every month without their knowledge